Frequently Asked Questions
Do I need to be present at the time of service?
Yes, if you have ordered a car wash you must be present at your vehicle to meet operator before wash can be completed.
How do I know my order has been accepted?
You will receive a confirmation email detailing the location, date and time of your appointment.
When is my payment processed?
You will be charged on-site just before or after the service has been completed.
We operate with Square. Protecting customer payment data is core to what Square provides. Therefore, all payments are safe and secure.
Do I need to supply you with electricity/water etc.?
No, the operator providing the car wash will come fully equipped with all that is needed.
What cities are within your service area?
We currently operate in the following Washington DC area cities:
- Alexandria
- Arlington
- Bowie
- Clinton
- Fort Washington
- Mitchellville
- Upper Marlboro
Hours of operation
Our hours of operation are the following:
Tue – Sat: 9AM-5PM
Inclement weather
Due to inclement weather, you may have to reschedule your appointment. To do so, please click on link in confirmation email.
How can I cancel my order?
You can simply access your booking confirmation email and either amend or cancel your booking via the embedded link. The other option is to send an email to [email protected] or text/call (301) 690-0600.